Professional
How to fill in your profile correctly
Photo, description, city, specialization and working hours; everything that builds trust.
- Add a clear photo
- Describe your experience
- Fill in the city and working hours
Profile and trust
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Services
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Professional
Adding services and managing prices
How to add a service so the customer understands exactly what you offer.
- Choose a category
- Set the price or by agreement
- Add a short description
Projects
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Professional
How to add projects to your portfolio
Projects help the customer trust your experience and send an order more easily.
- Choose a strong main photo
- Add several photos
- Briefly describe the work you did
Order management
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Professional
Order stages and the right actions
What a new order, review, confirmation and completion mean.
- Check the request details
- Reply in the chat
- Record the agreed terms
Offers and changes
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Professional
Price offers and additional work
How to send the customer a clear offer and when to use a change request.
- Write what's included in the price
- State a reason for a change
- Don't send extra repeated requests
Rules and responsibility
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Professional
Cancellations and their effect on rating
What to know about cancelling an order, warnings and responsibility.
- Don't cancel without agreement
- State the reason clearly
- Frequent cancellations affect trust
Common rules
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Common
Chat rules and safe communication
How to write so the agreement is clear and no misunderstanding arises.
- Be specific about the work
- Record the price and terms in the chat
- Don't share extra personal information